Choosing The Right Surveyor

Beyond The Marketing When Everyone Looks The Same

3/28/20252 min read

magnifying glass near gray laptop computer
magnifying glass near gray laptop computer

When you're buying a property in London or otherwise, a home survey is one of the most important investments you'll make. It’s your chance to uncover hidden issues that could save you thousands of pounds in the long run. But with so many surveyors to choose from, how do you know you're picking the right one?

The secret lies in looking beyond the impressive claims on a company’s website and focusing on the individual who will actually be on-site.

The Surveyor's Experience is Key

It's easy to be swayed by a firm's slick website, which often highlights the decades of experience of its directors. While this is a good sign of a reputable company, it's crucial to understand who will be carrying out your specific survey.

Always ask to speak with the surveyor who will be on the ground. This is especially important for smaller and micro-businesses, where the owner or director is often the same person who will be climbing into the loft and inspecting the drains. Their personal experience with similar properties and in your local area is invaluable.

What Else Should You Prioritise?

In addition to the hands-on experience of the surveyor, here are a few other critical factors to consider:

  • RICS Qualification: Ensure your surveyor is a member of the Royal Institution of Chartered Surveyors (RICS). This guarantees they adhere to a strict code of professional conduct and are held to the highest standards.

  • Property Knowledge: A surveyor with a wealth of experience will be familiar with common issues for the property type. They can provide a more nuanced and relevant report.

  • Check Reviews and Testimonials: Don't just rely on the testimonials on the company's own website. Look for independent reviews on sites like Google and Trustpilot. These can give you a genuine insight into a surveyor's professionalism, communication, and the quality of their reports.

Final Thoughts

Ultimately, your home survey is a personal service. It’s not just about getting a report; it's about getting peace of mind. You want to go with the person you trust.

Your 'gut feeling' has a place in this process; by prioritising the experience of the person who will be inspecting your potential new home, you've done you're own due diligence to get the best possible advice.

The person on the marketing document is unlikely to be the person undertaking your survey